The difference between great customer service and terrible customer service is often so simple: TERRIBLE: a couple of weeks ago, my husband and I … Passenger Customer Service Agent Spanish. Localized Spanish Sites Help JetBlue’s Sales Soar. ... [End card: JetBlue logo] View Spanish Transcript. 42 JetBlue reviews. JetBlue Airways Media Inquiries. h�bbd```b``��~`�.ɞ"��HI�o"���&Xv%�dd0���q30M[6������� �� By continuing to use this site, you are giving us your consent to do this as explained in our cookie policy, available here. Customer Service Representative (Former Employee) - Orlando, FL - August 31, 2020 Like any job there are going to be stressful days, especially with stroms. Watch your inbox for tips, helpful analysis and more. JetBlue Check-in Home . During the six weeks following the Spanish mobile site’s debut, Spanish site traffic (across desktop and mobile) grew an astonishing 80%. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. As an employer, JetBlue offers a comprehensive benefits package to eligible staffers that includes medical coverage, profit-sharing programs, and free standby travel with JetBlue and a number of other airlines. Check in ©2020 JetBlue Airways However, JetBlue is looking to change that perception with new technology for customers. During this time, revenue from Spanish mobile users rose 363%. The mobile site was so successful, it recovered its initial costs in just five days. Updated Dec 1, 2020. JetBlue Airways Corporation 4.1. JetBlue Customer Service Representative Reviews. Mobile bookings and revenue remain so high, JetBlue recoups the total annual operating cost of the Spanish mobile site in a single day. Safety from the Ground Up. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. 27 0 obj <> endobj 39 0 obj <>/Filter/FlateDecode/ID[<7793D642655A40269E3418AB006EB114>]/Index[27 31]/Info 26 0 R/Length 78/Prev 131496/Root 28 0 R/Size 58/Type/XRef/W[1 3 1]>>stream Receive thought leadership on website translation, customer experience localization and more. JetBlue is an award-winning domestic and international airline carrier founded in 1998. Wooing these customers could increase the performance its profitable north-south network strategy in Latin America and the Caribbean. %PDF-1.5 %���� We’re going above and beyond to keep our customers and crewmembers safe and well. Get the latest deals on flights to your favorite cities with our best web fares - and sign up for fare alerts. Departure city. You can read more about the extra precautions we’re taking on board and at our airports and what you can do to travel safely on our blog. Customer Service Representative at JetBlue Airways Long Beach, California, United States 17 connections. :�e���W�81����l�0t�����m�g� Ba����0� 9��|��X�Qq�ܳ�"O�]�-8��n������n|8��&��D�r`W��{o؃Ohw�g͈��?&m*6�֏��F_C4�Y�`WSL�iG{��a���87qD���$�(�ڑ�?ZK �.+��o��XQD(X!�N OTl*�����B�"�f����5aF��$(�8��T��E~j^ ~��_��ɧ��Ȫ�����b��MB|uu������j��������2�ty �+D�|DڜD�|B�#y�%&�&�j�"�>?f|m��z|�, To our customers and 18,500+ crewmembers across our network, we truly couldn’t have done it without you. JetBlue Opens Customer Contact Center in Orlando: Will Add 500 Jobs Over Five Years in Orlando. 45 Jetblue jobs available on Indeed.com. Mobile bookings and revenue remain so high, JetBlue recoups the total annual operating cost of the Spanish mobile site in a single day. Customer Service salaries at JetBlue can range from $9-$17. We would like to show you a description here but the site won’t allow us. Effective today, we will also be temporarily adjusting inflight food and beverage service to further minimize customer and crewmember touchpoints. Spanish mobile signups for JetBlue’s customer loyalty program increased by 269%, too. Its plan: increase direct-to-consumer bookings and drive revenue on its own website. Our multi-layered program focuses on four key areas: healthy crewmembers; clean air and surfaces; more space, fewer touchpoints; and travel flexibility. Find your itinerary Check in to get your boarding pass within 24 hours of your flight. Power 12 years in a row*! This customer support facility will complement the airline's main contact center in Salt Lake City. Get your boarding pass another way . JetBlue Airways today celebrated the opening of its customer contact center at JetBlue University in Orlando, Fla. MotionPoint is a terrific partner. Una sesión por lo general vence cuando ha pasado el tiempo y no se realizó ninguna acción. Safety from the Ground Up. This estimate is based upon 2 JetBlue Customer Service salary report(s) provided by employees or estimated based upon statistical methods. Experience Service is its own reward, but awards are nice, too. And even in 2007, as the U.S. airline industry struggled amidst rising fuel costs and a stagnant economy, JetBlue remained determined to grow. The mobile site was so successful, it recovered its initial costs in just five days. JetBlue: Excellent Customer Service - See 17,467 traveler reviews, 1,508 candid photos, and great deals for JetBlue, at Tripadvisor. Effective today, we will also be temporarily adjusting inflight food and beverage service to further minimize customer and crewmember touchpoints. Search job titles. Join to Connect JetBlue Airways ... Bilingual in English & Spanish. A free inside look at company reviews and salaries posted anonymously by employees. First name. Don't have your confirmation code? Last name. It is rare that I involve myself in a open forum regarding anything in particular, especially promoting customer service because in most cases these days, there is none but I have to say that when it comes to flying, Jetblue is the #1 airliner (IMO) for customer service. Flying isn’t cheap, it’s stressful, and even with careful attention to detail, a lot can go wrong. Spanish mobile signups for JetBlue’s customer loyalty program increased by 269%, too. English. All Other Inquiries Please call (800) 538-2583 *All inquiries regarding customer service matters will automatically be forwarded to Contact Us endstream endobj startxref 0 %%EOF 57 0 obj <>stream Apply to IT Support, Financial Planning Analyst, Crew Member and more! ORLANDO, FL-- (Marketwired) -- 11/13/13-- JetBlue Airways (NASDAQ: JBLU) today celebrated the opening of its customer contact center at JetBlue University in Orlando, Fla. JetBlue Airways’ award-winning approach to customer service has always made it an industry leader. To better serve Spanish-speaking Customers, JetBlue also recently launched a bilingual (Spanish/English) version of the assessment. Ask us how we can help you grow globally, easily. We’re going above and beyond to keep our customers and crewmembers safe and well. You can read more about the extra precautions we’re taking on board and at our airports and what you can do to travel safely on our blog. Mobile bookings and revenue remain so high, JetBlue recoups the total annual operating cost of the Spanish mobile site in a single day. The mobile site was so successful, it recovered its initial costs in just five days. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone. Obtén las últimas ofertas en vuelos a tus ciudades favoritas con nuestras mejores tarifas online e inscríbete para recibir alertas de tarifas. Apply to IT Support, Financial Planning Analyst, Crew Member and more! JetBlue’s story of customer service success is pretty remarkable, given that airlines rank right alongside cable and insurance companies as the most hated industries in the U.S. In 2008, MotionPoint translated and deployed JetBlue’s Spanish-language website, which was designed to serve U.S. Hispanics and Spanish speakers based in Latin America. But overall I had a … Estimated based upon statistical methods it without you will also be temporarily adjusting inflight and! Change that perception with new technology for customers mentioned in the same breath thought leadership on website,! Your boarding pass within 24 hours of your flight North America ” by J.D boarding pass within 24 hours your. 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